Patient Benefits:
Direct communication during business hours
When you call our office during office hours there will be no extensive phone tree to navigate…only real people to take your call, with a real concern for your health and well-being. In the event you must leave a message, your phone call will be returned promptly
Same-day or next business day appointments
We will do our best to see you for an urgent medical issue (with the exception of your annual exam) on the same day or next business day. Our goal is to reduce urgent care and emergency room visits
After-hours communications for urgent issues
This allows easy and direct communications for urgent medical problems that occur outside of our regular office hours. We will use our reasonable best efforts to be available to hear from you when you are ill or injured, to coordinate your care. For emergencies, always call 911 first
Convenient electronic communication portal for non-urgent health issues or questions
You will receive a prompt response from us (usually within 24 hours). Your patient portal is HIPAA compliant and the best way to communicate securely and confidentially
Little or no office waiting time, and longer appointments
Our goal is for office visits to start promptly. Appointments will generally be scheduled for 30 or 60 minutes, depending on the complexity and number of concerns we are discussing. Our aim is to afford you the time to thoroughly address all your questions and concerns, regardless of the reason for your visit.
Extended office hours.
Office visits are best scheduled when the full complement of staff is available. However, should you require an occasional visit outside of our usual office hours, we will certainly do our best to reasonably accommodate you.
Strong focus on preventive medicine and long-term health and wellness.
As part of our commitment to your long-term health and wellness, our philosophy is to educate you about the importance of fitness, weight management and healthy living. We will assist you to identify and evaluate wellness providers and offerings and review recommended screening studies. This will support your effort to take an active role in managing and maintaining your good health.
“Virtual” consultations and long-distance care.
Whether you are on a brief vacation, living some of the year in a second residence, or otherwise unable to come to the office, we will offer a “virtual” consultation as determined on a case-by-case basis, at our discretion and subject to applicable state law requirements. However, if in our judgment you need to be seen by a local provider, you will be encouraged by us to seek medical attention. We will communicate with you directly, as well as with your treating physician as needed, to support the coordination of your care on health issues that may arise.
House calls.
If you are ill and unable to come to the office, a house call may be offered at no additional charge beyond an office visit fee. However, the need for each out-of-office visit will be determined on a case-by-case basis, at our discretion.
Quarterly newsletter on topics relevant to your health and well-being.
We will provide seasonal newsletters on medical subjects of interest.